Discrimination Is Against the Law
Montefiore Einstein Advanced Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, national origin, disability, physical appearance or age. Montefiore Einstein does not exclude or discriminate against any person on the basis of race, color, religion, sex, national origin, disability, physical appearance or age.
Montefiore Einstein Advanced Care:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic, etc.)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Written information in other languages
If you need these services, contact Customer Service at 718-920-4943.
If you believe that Montefiore Einstein Advanced Care has failed to provide these services or discriminated in another way on the basis of race, color, religion, sex, national origin, disability, physical appearance or age, you can file a grievance with:
JoAnne Rivera
Director of Administration
555 Taxter Road
Elmsford, NY 10523
914-418-6282
914-909-1476 (fax)
civilrightscoordinator@meadvancedcare.org
You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, please contact JoAnne Rivera, Director of Administration.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201
800-368-1019
800-537-7697 (TDD)
Complaint forms are available at Discrimination Complaint Form Package (hhs.gov)
Interpretation Services Available
English Translation:
ATTENTION: If you speak one of the following languages, language assistance and services are available to you free of charge.
